Bring Calm to Intense Situations

De-Escalation: Practical Techniques to Manage Emotional Reactions and Hostile Behaviors

Date:
Tuesday, April 16th, 2024Time:
- 12:30 pm - 2:00 pm Eastern
- 11:30 am - 1:00 pm Central
- 10:30 am - Noon Mountain
- 9:30 am - 11:00 am PacificCost:
- Free for Convene Training Subscribers. Learn More Here.
- Non-Subscribers: $10/person or $500 for your entire agency (every registrant above the 50th is free).CEUs:
This training might qualify for 1.5 CEUs for social work, nursing, behavioral health, and more depending on the rules of your licensing board.Recording:
The live webinar will get recorded and made available for 90 days.

Webinar Description

In this training you will learn practical de-escalation techniques to help manage moments of crisis, intense emtional reactions, and hostile behaviors in way that promote positive outcomes for the people you serve.We will cover trauma informed strategies that reduce the likelihood of a potential crises occurring, and situational awareness safety tips to follow when working with someone who has the potential to behave in a hostile manner.You will also learn (Learning Objectives):

  • Common causes and triggers of aggressive behavior.

  • Skills for active listening and empathy.

  • The role of nonverbal communication in de-escalation.

  • How to identify signs of crisis situations and learn strategies for managing them effectively.

  • Best practices for preventing future crises.

  • Situational awareness safety tips to keep you safe.

By the end of this training you will have a greater understanding of de-escalation techniques and how to use them effectively.

Speaker: Josh Dye

Josh is the President & Founder of the Convene Training + Resilience Community.Since 2010 he has provided training to professionals that work in high stress environments, like health and human services, behavioral health, contracted case management, homelessness, reentry, refugee services, CASAs, nonprofits, government, and more.Attendees in over 1,500 of his presentations have learned how to harness the courage to lead, create, have tough conversations, maximize precious time, and leverage moments of failure for meaningful growth.What separates Josh apart from other speakers and trainers is how he combines practical, actionable tips with inspiration and motivation. He doesn’t just tell you what to do, he charts the course for how to do it. Josh authentically speaks from his own experiences, benefiting audiences with lessons from both his successes and gut-wrenching failures.In 2006 Josh earned a Bachelor's Degree in Housing Studies from the University of Minnesota. In 2010 he earned a Master's Degree in Public & Nonprofit Administration from Metropolitan State University.

Questions?

Josh Dye
President & Founder
Convene Training + Resilience Community
612-481-8059
[email protected]